Paying Your Taxes

The Town of Paradise municipal tax bills are issued each year in January. Property taxes are a primary source of revenue for municipalities and are used to support Town services and programs. Tax balances owing after March 13, 2026 are charged interest at a rate of 1.0% per month.

Low-income Tax Assistance Program

Starting in 2026, the Town is offering a Low-income Tax Assistance Program to those residents who may face difficulties paying residential property taxes. Under this program, the tax discount is increased to a 25 percent property tax reduction. It is a needs-based discount, whereby residents apply each year and are eligible based on their household income according to Employment and Social Development Canada. The threshold income rates to qualify: $22,488 for Individual and $53,904 for Family. This program replaces the previous Seniors Tax Discount and Residential Property Tax Discount programs. Under the new Towns and Local Service District Act, municipalities cannot offer tax discounts based on age. The updated Low Income Tax Assistance Program is designed to help those residents with low-incomes who are facing financial challenges in paying their tax bills.

To apply, residents must complete and return a Low-income Tax Assistance Program Form and attach a copy of their previous year’s (2025) “Notice of Assessment” from the Canada Revenue Agency for proof of income. Spouses and / or additional property owners must also submit a copy of their Notice of Assessment. Residents must apply within the current tax year, before December 31. To be eligible, tax accounts must be in good standing with the Town and only the primary property of an applicant can avail of assistance. Please note that the Low-income Tax Assistance Program does not automatically renew. It is applied to the current tax year and is not retroactive for previous years. Residents must reapply each tax year with their current information and Notice of Assessment for the prior year.

Failure to Receive Tax Bill
Please note that failure to receive a tax bill does not excuse responsibility for paying the bill or paying it on time, nor does it relieve any liability of interest on tax payments. Please ensure the Town is notified of any changes to your mailing address.

For all tax and payment inquiries, please email, call 709.782.1400 or visit us in-person at the Town Hall, 1655 Topsail Road, from Monday to Friday between 8:30 a.m. to 4:30 p.m.

Please note that if you are paying your taxes in person at the Town Hall, our temporary location provides limited parking.

Payment Methods

Pre-authorized Debit

Taxes paid by Pre-authorized Debit are charged through 10 monthly equal payments, beginning March 15 and ending December 15. No interest is charged with this payment plan.

This payment plan remains in effect unless the Town receives written notification to cancel the payments. If you had a preauthorized debit in 2025, the payment method will continue and the debit amount will be adjusted for 2026.

To set-up a Pre-Authorized Debit plan, complete and submit an authorization form along with a void cheque or official banking information from your financial institution. All completed authorization forms should be returned via email.

Note: If there is more than one non-sufficient fund (NSF) payment, the account is removed from the Pre-authorized Debit payment plan and alternate arrangements are required to pay the remaining tax balances and all future taxes.

Applications for new pre-authorized payment plans must be submitted by February 27, 2026, to ensure adequate processing time.

Online Banking

Payments are accepted through online banking by adding the Town of Paradise as a payee on the website or app of a financial institution and quoting the Account Number / Parcel ID, found on the front of the municipal tax bill (Ex: 123456).

Online banking is not an interest-free form of payment; the full amount owing must be paid by the due date.

To add the Town as a payee, search "Paradise" on your banking website or app, as each financial institution lists the Town of Paradise differently; below are examples of how the Town may appear.

Financial Institution	Payee	Financial Institution	Payee
BMO	Paradise NFLD Town Taxes	RBC Royal Bank	Paradise NFLD (Town) Taxes
Scotia Bank	Paradise Taxes	TD	Paradise
CIBC	Paradise (Town of) Tax	Credit Unions	Paradise, Town

Mortgage Company

If your property taxes are paid through a mortgage company, confirmation will be listed under "Mortgage Company" on the top right-hand side of your bill under "Total Assessed Value". If you are not set-up for your taxes to be paid by your mortgage company, you will not find the "Mortgage Company" section listed on your tax bill. If your mortgage information is not correctly identified on your tax bill, please notify the Town immediately. The Town must be notified of any changes to the mortgage and/or financial institution.

If there are no changes to your mortgage since the 2025 tax bill, no further action is required; if there are changes, please contact us.

The Town must be notified when this payment option is established, cancelled, or if there is any change to the mortgage and / or financial institution.

NOTE: Some financial institutions are no longer including property tax payments through mortgages. It is
recommended to confirm with your mortgage provider that your property taxes will be paid.

Debit or Cheque

Payments can be made in-person at the Town Hall, temporarily located at 1655 Topsail Road, through debit, cheque, or cash. Please note that our temporary location provides limited parking.

Credit Card (Visa, Master Card and American Express), e-Transfer and PayPal

Payments can be completed online through PaySimply, our secure third-party provider. Visit the portal to access the service.

Please note that PaySimply will charge you a convenience fee to cover payment handling and processing charges, this fee is not associated with the Town of Paradise and is paid directly to PaySimply.

Credit card payments can only be accepted online, they cannot be accepted at the Town Hall.

Frequently Asked Questions

How do I know if I am on the pre-authorized payment plan?

Tax invoices state in the right-hand corner, above the bar code, if an account is registered for preauthorized
payments. Once enrolled in the pre-authorized payment plan, it continues each year unless you notify
the Town in writing to cancel.

What payment methods are interest-free?

To avoid interest charges, tax bills must be paid in full by the due date or have a pre-authorized payment
plan in place with the Town. Applications for new pre-authorized payment plans must be submitted by February
27, 2026 to ensure adequate processing time. Tax balances owing after the due date are charged interest.

Where do I find my account number?

It is located on the top right-hand side of the Tax Invoice, in the box “Account Number / Parcel ID”.

Why weren’t payments taken out in January or February?

Pre-authorized payments are made in 10 equal installments. Deductions start on March 15 and continue
through to December 15 (or the next business day). Your monthly payment equals the total tax bill divided by 10.

How do I know if my mortgage company is set up to receive my tax invoice?

If your taxes are paid as part of your mortgage, the mortgage company is listed on the top right-hand side
of the invoice under “Total Assessed Value” and the Town has sent an invoice directly to your listed mortgage
company. If there is no mortgage company listed, your taxes are not being paid as part of your mortgage and you
are responsible for making payment arrangements with the Town.

The Seniors Discount is no longer listed on my tax bill, how do I apply for that discount?

The Town has implemented a Low-income Tax Assistance Program, open to all eligible residents,
including seniors. Under the new Towns and Local Service District Act, municipalities cannot offer tax discounts
based on age. Therefore, the Town is offering an updated tax assistance program, with an increased discount
amount, to those residents who qualify. It is a needs-based discount and eligibility is based on your household
income according to Employment and Social Development Canada. To apply, visit paradise.ca/taxes