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Snow Clearing Damage Policy

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1. All claims for damage must be made in writing to the Town office within fourteen (14) days of the damage occurring; otherwise the claim will not be honoured. (Claim cannon be accepted verbally.) Claims must be submitted by May 15 each year and can be submitted via email.

2. The Town will not be responsible for any damage caused within the road right-of-way. This includes damage to fences, garbage boxes, trees, etc.

3. The Town will not be responsible for damage caused by "weight of snow" or "lawn browning".

4. The Town will not be responsible for damage caused to trees on private property if they have not been properly marked and protected i.e. painted poles, min. 4ft. high alongside trees to mark location, poles around trees, wrapped with burlap.

5. When making a claim the following information should be included, if sufficient information is not provided this could result in your claim not being honoured.

  • Your full mailing address
  • Time that damage occurred (e.g. 6:30 am, Friday, December 1, 20xx)
  • Type of equipment that caused the damage (e.g. international backhoe)
  • Name of company that owns the machine (e.g. John Smith Snow Removal)
  • Type of damage and approximate costs in dollars of the claim
  • If possible, a photo of the property before the damage was done