The Town of Paradise is constantly and carefully monitoring the situation with COVID-19. Information is provided by provincial and federal departments / agencies.
COVID-19 is an illness caused by a coronavirus. Human coronaviruses are common and are typically associated with mild illnesses, similar to the common cold.
The Town is committed to the health and safety of our employees while ensuring we continue to provide business continuity and maintain services.
The main Town phone line 782-1400 and general email are answered and appropriate staff will be available to respond to all inquiries.
The Town Hall is open to the public, Monday to Friday, 8:30 am to 4:30 pm and masks must be worn at all Town facilities. When possible, to support public health guidelines, it is preferred to use virtual meetings and appointments through email, teleconference or videoconferencing. Physical distancing and public health guidelines must be followed at all times.
The situation on COVID-19 is continually evolving and the Town is constantly reviewing information as it becomes available. The Town is also liaising with neighbouring municipalities and provincial and federal government departments / agencies to ensure coordinated approaches and responses to the COVID-19 situation.
| Alert Level 2 Operations |
Effective June 25, 2020, the province is designated at Alert Level 2 of the NL Life with COVID-19 plan.
Details on Town operations at the various Alert Levels will be provided once the province designates that level in effect. |
| Playgrounds |
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The following Playgrounds are open for public use:
The playgrounds at Paradise Park and Peter Barry Duff Memorial Park are cleaned twice daily and staff are on site to monitor the facilities. The washrooms facilities at both of these parks are also open for public use and being cleaned according to public health guidelines. All other playgrounds will be cleaned and monitored throughout the summer, however, these areas will not be cleaned twice daily. Residents using playground areas are reminded to practice proper hand hygiene, to bring hand sanitizer, and to ensure physical distancing is practiced. The playground located outside the Rotary Paradise Youth and Community Centre is closed for public use as it being used by the Summer Day Camp program. It will be cleaned and monitored as part of the Camp program. |
| Property Tax Deferral and Payments |
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In March, as part of its COVID-19 response, the Town offered a deferral of all residential, commercial and business tax payments until the end of June, with no interest charged until June 30. For those residents who availed of the tax payment deferral, arrangements must now be in place. For residents using pre-authorized payment plans, the plans resume effective July 15. Tax account balances will be divided over six equal payments and the withdrawal date will be the 15th of each month (or the next business day) ending on December 15th. Please email if you have any questions. For those wishing to make tax payments at this time, please see below for payment options. There are several ways you can pay property tax, full details are available on the Property Tax web page:
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| Inspections, Permits and Compliance Letters |
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The Town is providing inspections and permits on case-by-case basis. We must ensure we are keeping our staff healthy and safe and that we are supporting social distancing practices. Inspections: Please email requests to and include address, type of inspection and a daytime telephone number for someone who is responsible for the site. Staff will contact you, review safety protocols and schedule a time for the inspection. Permits: For permits and applications, completed forms must be submitted by email. Required forms are available on the Applications, Licences and Permits web page. Payment Methods:
NOTE: If the e-transfer limit cannot cover the entire amount of the permit fee, please send in two installments, indicating the payment is for “Civic #, Street Name, Payment 1 of 2”, or “Civic #, Street Name, Payment 2 of 2”.” This will alert staff that additional payments will follow. Interac e-Transfers will only be accepted through accountsreceivable@paradise.ca Compliance Letters: Requests for Compliance Letters must be submitted by email. Payment Methods:
Interac e-transfers will only be accepted through accountsreceivable@paradise.ca |
| Business Supports |
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Recognizing the challenges and issues businesses are facing due to the current COVID-19 pandemic, the Town of Paradise implemented a Business Support Plan. The Plan is multi-faceted offering a number of initiatives designed specifically to support and assist the Town’s business sector. The Town is continually monitoring the COVID-19 situation and adjust this plan and the supports offered as needed. Full details are available on the web page. The COVID-19 situation is presenting uncertain times for the business community. The Town's Economic Developer Officer is monitoring the situation and available to lend support. Please contact her if you have questions or need information on available supports for business owners. Jennifer Penney, 709.781.400, email |
| Health Information Sources |
| If you start to have symptoms of COVID-19, please use the self-assessment tool on the HealthLine 811 website to determine if you need to call 811. If you are not able to access the self-assessment tool, please call 811.
Health officials advise that the best way to prevent the spread of COVID 19 is frequent hand-washing with soap and water, refrain from touching your face and shaking hands with others, and covering cover your mouth and nose with your arm when coughing or sneezing. Information and updates on COVID-19 are available from:
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| Physical Distancing |
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(Information from the Government of Newfoundland and Labrador) Physical distancing means limiting your physical contact with other people in order to stop, slow down or contain the spread of COVID-19. Everyone has a part to play in reducing the spread of COVID-19. Generally, all individuals are advised to avoid crowds and maintain a 2 arms' length distance (approximately 2 metres or 6 feet) from other people. Activities to avoid:
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| Activities to Support Physical Distancing |
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While we are all doing our part to help contain the spread of COVID-19, this situation is challenging for all of us. As long as you are symptom-free, health officials advise it is safe to go public spaces to get essential supplies such as groceries for,example, however make sure that you are maintaining a 2 arm length distance from other people. Here are some suggestions from provincial public health officials on activities we can still enjoy at this time:
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| Seniors & Vulnerable Groups |
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Government of Newfoundland and Labrador
Government of Canada
Supporting seniors and vulnerable groups-while we cannot visit seniors and vulnerable residents at this time, there are ways we can offer support:
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| Mental Health Supports |
| The COVID-19 is situation is a stressful and uncertain time for all of us. While we must practice social distancing, there are supports available to help you at this time.
Mental Health Crisis Line
Bridge the Gapp (Government of Newfoundland and Labrador)
Canadian Red Cross
Provincial Warm Line
Kids Help Phone
SeniorsNL
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